Welcome to the City of Plymouth Credit Union

For the people of Plymouth and the whole of Devon, Cornwall and the Isles of Scilly

Frankfort Gate and Devonport Office Update

The Frankfort Gate office is now CLOSED. The Cumberland Street, Devonport office will be open for pre-booked surgery appointments only, preferably by telephone. As a result of these changes, we will be unable to carry out any cash transactions, all payments must be by bank transfer.

To book an appointment, please see out Contact page.

See our Loan page for new arrangements regarding loans. .

Borrowing money doesn’t need to feel risky, and saving doesn’t need to feel like a chore.

We offer straightforward savings and low-cost loans at fixed, affordable rates, with no nasty surprises and no hidden fees.

We are totally member-owned, not-for-profit, and our friendly team exist to serve you and the whole community.

By saving and borrowing with us, you are choosing a real alternative to high street, doorstep and payday lenders. Our members help to boost the local economy by saving, borrowing and spending locally. You can feel financially secure knowing we always have our members best interests at heart.

Feel confident with your finances and become a member of the City of Plymouth Credit Union today.

Contact Us

Online Form: Click here
01752 201329
Call us:
Mon Tues Thurs Fri 10am – 4pm
Visit Us:
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To Print Paper Forms: Click here

Covid-19 Update

Click here to find out how we are keeping you safe during the COVID-19 pandemic.

Updates and Press Releases



We work closely with a range of partners who help us to deliver services to our members and in turn we help them deliver services and products to their customers and members. To find out more, see below.

plymouth city council logo

The City Council is one of our closest partners, working with us to deliver high quality services to our members, as well as being one of our Payroll Partners.

We are one of the founding signatories of Plymouth City Council’s Resurgam Charter, committing to a fairer and greener future for Plymouth.

Another of our close partners, many of our members rent or lease properties from Plymouth Community Homes. To find out more about what they offer, click here.

abcul logo

The Association of British Credit Unions Ltd (ABCUL) is our Credit Union trading association. As well as being credit union experts, they provide us with guidance, a collective forum, and help lobby the government on our behalf.

Been bitten by a loan shark? We work closely with Stop Loan Sharks, part of the Illegal Money Lending Team to promote and raise awareness of each other’s services. Head to their website to safely report a loan shark.


Mrs D approached the City of Plymouth Credit Union with the intention of renewing her loan. While assessing her application it was identified she had a series of pay day loans. She had taken one pay day loan to help towards her wedding, then to repay the loan she borrowed from another pay day lender. Then borrowed from a third payday lender to repay lender two at the same time borrowing money from lender one to cover living costs. Her husband was unaware of any of this going on. The City of Plymouth Credit Union consolidated the loans into one. Mrs & Mr D are now settled into married life and are happily repaying their loan to the Credit Union on an affordable basis.

Mrs D, Living in PL4, Plymouth

Miss S had a problem with her car which required repairs costing over £300. She explained that, without her car, she would lose her job as it was required to enable her to visit her clients. City of Plymouth Credit Union offered her a low-cost loan to enable her to carry on in her employment.

Miss S, Living in PL1, Plymouth

Mr G was setting up a business and required to purchase a van to enable him to visit his clients. City of Plymouth Credit Union provided him with a personal loan to purchase a van. His business is now highly successful and he has paid back his loan in full.

Mr G, Living and Working in PL1, Plymouth

We had to scrap our car last week. We are lost without a car. Luckily, I have been saving with City of Plymouth Credit Union for just such an emergency and were able to borrow £3,000 at a very low rate of interest. Even the car salesman remarked that the finance he could offer would have been more expensive.

Mr C S, Living in PL1, Plymouth

City of Plymouth Credit Union helped me tremendously to budget and pay my bills. Excellent personal one-to-one without quibble.

Mr P M, PL4, Plymouth