UPDATE: As of June 30, 2020, the FCA have restored the permissions associated with the Change Card and it is now fully operational again. See the FCA Announcement here.
On the 26th June, the Financial Conduct Authority suspended permissions for Wirecard Card Solutions. Wirecard is currently used by Change Card to issue and process the transactions and therefore we have been informed that this has caused disruption to Change Card customers.
We have suspended transferring members money to the provider of the Change Card for the present time.
City of Plymouth Credit Union have been and will continue to be in contact with the providers as they work to re-establish their service and will update this blog article with any significant developments.