As a result of the much-increased workload at Christmas and to help protect our staff and members from Coronavirus infections, we are making changes to the way in which pay Loan Advances in the future. We will only pay Loan Advances by Bank Transfer to an account of your choice or as a transfer to […]
“Christmas is coming, the goose is getting fat……” It’s that time of the year when we all have to start to make arrangements for Christmas. And that includes your credit union. See below for opening times and the various deadlines we need to set to ensure you get the service you expect in a timely […]
We have added an Accessibility page to our website which gives hints and tips on how to improve accessibility to various commonly-used devices for those with certain disabilities. Additionally, there is information on how to use Google Translate to provide text translation into 103 different foreign languages (although the results can be inaccurate, especially with […]
We have a fantastic opportunity for a 12-month contract (pending confirmation of funding*) for a Marketing Officer, starting January 2020. The role will involve working with the credit union’s marketing sub-group to carry out the implementation of its online components, including monitoring and reviewing the marketing plan on a regular basis. You may also be […]
We’ve added a new Frequently Asked Questions page to our website, see the extra tab on the main menu. This should quickly provide information that is on the website but may be buried in a web page and difficult to dig out. If you think it would be useful to add other information, why not […]
We have received the following advice from Omnio who run the Change Account Debit card we currently use. Click here for details.
We’ve introduced a new loan, a Family Budgeting Loan and it’s for families that receive Child Benefit. It’s open to both new and existing members who want to use their Child Benefit payments to repay a loan taken out to help with the family budget. For full details of this new and exciting offering, see this page.
The City of Plymouth Credit Union have joined with Nivo Solutions to enable you to communicate with us electronically. Click or tap above to find out all about it.
The Frankfort Gate office will be closed on Monday August 31, 2020 for the Late Summer Bank Holiday. Click here for all opening times.
In order to comply with government rules and to protect you, other members and staff, until further notice, you must wear a face covering if you call at our Frankfort Gate office (unless of course you are in the exempt group). For full details, see the government advice here, particularly paragraph 2 which mentions credit unions.