Read this article where the problems with customer service at National Savings and Investments are outlined.
NS&I are warning about changes which will result in the withdrawal of prize warrants in the near future. You must now receive your winnings in the form of re-investments or bank transfers. See the full story here.
Read this article where NS&I are urging customers to shop online.
Read this article which reports that, following the recent reduction in bank base rate, some of the best savings rates are available from the NS & I.
See this article for information regarding the decision by NS & I not to cut the number of prizes.
NS & I are most well known for Premium Bonds. However, they also offer a range of savings and they’re about to cut the interest rates. See advice on what to do from Martin Lewis.